Terms of service
Terms of Service
These Terms of Service govern your use of the Kept Thread Co. (“we,” “us,” or “our”) website and your purchase of products from our store. By accessing our website, placing an order, or using our services, you agree to these Terms.
Online Store Terms
You may use our website and services only for lawful purposes. You may not use our products, website, content, or services in a way that violates applicable laws or infringes the rights of others.
You agree not to attempt to interfere with the security or operation of our website, introduce malicious code, scrape or misuse website content, or use our services for fraudulent or unauthorized purposes.
Products and Availability
We make reasonable efforts to display our products, colors, designs, descriptions, pricing, and availability accurately. However, colors and appearance may vary depending on your device or display.
Product availability is subject to change without notice. We may limit quantities, discontinue products, or modify product details when necessary.
Pricing
Prices are displayed in the currency shown on the website and may change without notice. Applicable taxes, shipping charges, duties, or other fees may be added during checkout when required.
We reserve the right to correct pricing or product-information errors. If an error affects an order you have already placed, we may contact you before processing the order.
Orders
Submission of an order does not guarantee acceptance. We reserve the right to refuse or cancel an order when reasonably necessary, including in cases involving suspected fraud, payment issues, inventory problems, pricing errors, shipping restrictions, or other circumstances that prevent us from fulfilling the order.
If we cancel an order after payment has been collected, the appropriate refund will be issued.
You are responsible for providing accurate billing, shipping, and contact information when placing an order.
Payments
Payments are processed through the payment methods offered at checkout. By submitting payment information, you represent that you are authorized to use the selected payment method.
Payment processing may be handled by Shopify or other third-party payment providers subject to their own terms and privacy practices.
Shipping
Shipping options, rates, and estimated delivery times are provided at checkout when available. Delivery estimates are not guarantees and may be affected by carriers or circumstances outside our control.
Please review our Shipping Policy for additional details.
Returns and Refunds
Returns, refunds, and exchanges are governed by our Return and Refund Policy. Please review that policy before making a purchase.
The Kept 10
Kept Thread Co. operates an impact initiative known as The Kept 10. At the end of each day, we calculate that day’s net profit and donate 10% of that amount through The Kept 10 to a featured charitable organization.
Information regarding the current featured organization and donations made through The Kept 10 is provided on The Kept 10 page and may be updated as the program develops.
A customer’s purchase from Kept Thread Co. is a purchase of merchandise and is not a direct charitable donation made by the customer to the featured organization.
Intellectual Property
Unless otherwise stated, the Kept Thread Co. name, branding, logos, apparel graphics, original designs, photographs, website content, written copy, and other original materials appearing on our website are owned by or licensed to Kept Thread Co.
You may not reproduce, distribute, modify, sell, commercially use, or create derivative works from our protected content without permission, except where permitted by applicable law.
Third-Party Services and Links
Our website may use or link to third-party services, including Shopify, payment processors, shipping carriers, social media platforms, and other service providers.
We are not responsible for the content, availability, policies, or practices of third-party websites or services. Your use of third-party services may be subject to separate terms and policies.
User Communications
If you submit feedback, suggestions, reviews, photographs, or other content to us, you are responsible for ensuring that you have the right to provide that content and that it does not violate the rights of others.
Disclaimer
We make reasonable efforts to provide accurate and reliable information and services. However, except as required by applicable law, our website and services are provided without guarantees that they will always be uninterrupted, error-free, or available.
Nothing in these Terms excludes or limits rights that cannot legally be excluded or limited under applicable consumer-protection laws.
Limitation of Liability
To the fullest extent permitted by applicable law, Kept Thread Co. will not be liable for indirect, incidental, special, consequential, or similar damages arising from your use of the website or services.
Where liability cannot legally be excluded, our liability will be limited only to the extent permitted by applicable law.
Indemnification
To the extent permitted by law, you agree to indemnify and hold Kept Thread Co. harmless from claims, losses, liabilities, or expenses arising from your unlawful misuse of our website or services or your violation of these Terms.
Severability
If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.
Changes to These Terms
We may update these Terms from time to time to reflect changes to our business, services, or applicable requirements. Updated Terms will be posted on this website.
Contact
Questions regarding these Terms may be sent to:
Kept Thread Co.
keptthreadco@gmail.com